Customer support is a critical factor that influences customer loyalty, brand reputation, and repeat purchases in e-commerce businesses.
This blog emphasizes why effective customer service should be at the heart of your business strategy.
We discuss various support channels like live chat, email support, chatbots, knowledge bases, and FAQs, along with best practices to handle customer inquiries promptly and effectively.
Additionally, the article highlights real-world examples of businesses excelling in customer service, demonstrating how great support drives customer satisfaction and growth.